I have been a customer for over six years and I have never paid more than $25 a tire becuase of my life time warranty. Today, I was told I had to pay almost $180 for two new tires and that one my tires was 5 years old and no longer covered under the warranty. I have had all of my tires replaced at least every 2 years or less. While I was outside getting my paperwork from my car, my girlfriend was sitting in the wating area and she could hear the guys talking crap about me. The guy I was dealing with, Jason I think was his name, did not explain to me about what was covered under my warranty and neither did the manager. I ended up leaving and going to Belle Tire and saved $40.00.