To whom it may concern. I made a payment on March 21, 2021 with a Conns respresentive threw email. The email states if I can make a payment of $150 it will forgive the last two missed payments and bring my account current till May 16, 2021. The payment was made successfully. Upon checking my credit report. I received a late payment from Conns for the month of April. After it destroyed my credit dropping me 50 points. I called Conns to talk to Somone'. They agreed it was inaccurate. And was suppose to remove it. Instead they moved the late payment from April to March. And one credit bureaus still shows both late payments for March and April. They have caused emotional stress. Now with these late payments I can't get approve to buy a house. This is my 2nd account with Conns. And have never experienced nothing heart breaking like this .