Good day, We constantly have power cuts in our area (Malvern Johannesburg) every 3rd day it tripps. It takes the technicians 48 hours if not more to resolve the problem...a month ago we were without power for 5 days! When we log a call we are told that it will take 2 to 6 hours, but it actually takes 12 hours for the call to be allocated, and it can remain so for the next few days . We have tried on numerous occasions to contact the area manager to no avail! This has been the most frustrating time for us paying customers! The fact that it happens so often proves that there is a major problem! Why is nobody communicating with us? Why is the area manager avoiding us? When will this end?