I used to have a best buy credit card. I closed it. They reported my account as 30 days past due for a $14 purchase in 11/2020. I NEVER received a bill. I called the number to make a payment. They told me that they (BEST BUY) set me up with paperless billing. I have NEVER consented to paperless billing in my life! NEVER!!! Not with them or any other account I OWN. I don't have access to an account online. I have never had an online account. I don't even have an actual cred card. I was in store and they looked it up for me. I have requested this bill multiple times never received it. I have made a complaint with Best Buy. They sent me correspondence ONLINE!!! I don't have online access. I need the false information removed from my account, with all three credit bureaus. I need my BILL! Krysti Bellavia [protected]@aol.com