My case-I opened an online checking account at citi bank on 2nd july .After few days on 12th july when I already deposited money on it I received a mail that my account is closed and i have to reach out to fraud department. On july 13th After reaching fraud dept at this number they said my account is closed with no clear reason. Upon asking when I can get my money back 7000$ which I deposited, they were just asking for more id docs. After uploading the docs called again on 21st july and got same response. Again called on 23rd july they did the same 30+ min process but after showing lot of frustration they told me that I will receive my money within 15 days. After calling again on 12th aug they said my check has resent on 1st aug and will receive by 15th Aug. I have still not received any money which I need for medical urgency. Would never suggest anyone to put their hard earned money with this bank