I purchased another vehicle in May and traded in a 2017 jeep compass financed thru Chrysler Capital. Bayway paid off in full plus extra for it June 7th. Bayway has since sent proof that they received it June 7th. They deny it and state wasn't received and or accountes for until June 15th. So they added a late fee and over $167.00 in interest to eat up any monies that were sent. In reality I should have gotten back about $160.00 after it was all said and done. Bayway faced over atleast 7 times proof of when Chrysler Capital pulled and received monies. They denied it was received for 2 weeks. Finally they got the fax. Now they have proof. Was told give it another 48 hours. I did. I called executive office again and again had to go over all this again with different rep and all he said was they looked at it and no refund to me. SO IT STILL ISNT PROCESSED as when it was received. Now i have to wait for another phone call back from Denise as she's the one who originally was looking at it. Seriously?? You received payoff in full plus surplus that should be refunded to me between 150.00 and 160.00. I will file a complaint with anyone and everyone I can. You have treated me so wrong in this. I just want it taken care of properly and legally. WORST COMPANY EVER. And on top of this if you want to go further I had a previous vehicle financed thru Santander. I had Gap. My car was completely totalled due to hurricane Harvey. Lost everything. Everything. Santander sent to credit bureau THAT THEY REPOSSESSED MY VEHICLE. A blatant lie. It was totalled by insurance company years ago. WAS NEVER REPOED. WHAT A CORRUPT COMPANY...