11 Mar, 2021 → by ClaimboUser22845
Ram 1500 Limited 2019

1

Non disclosure of Ram unresolved issue with steering noise when turning right at low speeds. Asked dealer before taking it in. They indicated that there wasn't any Ram reported issue. Set an appointment and rented a car for March 8th. Had an extended warranty with LDS for 85, 000 mile valid until 2026. I was informed by Bergeron that I would be responsibe for a $135 check out fee if it was found that the issue wasn't under warranty. Altogether between Bergeron charging $202.50 and car rental of more than $200 to find that Ram hasn't been able to resolve the issue and that i would have to pay for the services and car rental. This is unacceptable to me and if Ram is unable to resolve this I am going to engage the BBB.
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