I feel that Centerpoint Energy is playing games with me over this.  I already went through the trouble of contacting my former landlord and she provided information for you of when we moved out.  How can I be a valued customer when you have already decided not to help me, as a policy?  I already jumped through your hoops, to no avail.  I do not believe you want my experience with CenterPoint Energy to be exceptional.  Unfortunately, I have no other choice when it comes to this utility.  If you would look back through our email exchanges in this matter, you will see that my previous landlord already provided you with information that should have cleared this matter up a long time ago.  I am very disappointed in your disregard for integrity.  You make it rough for a senior and veteran with recent medical problems, including having a stent put in near my heart.  You are guilty of causing unnecessary stress in my life, which I'm supposed to avoid!. This is all because you have a policy wherein you are always right and the customer is always wrong when it comes to notifying you of cut-off of service. I request that a supervisor look into this matter to see how wrongfully I've been treated, and to finally be reimbursed for the money Centerpoint Energy has stolen from me.  - Bob Voyles