orginal 450059 and 3942142 got credit for one of them and without requesting it was given a refund of the other. Booked two more cruises paid for one with the credit and was going to pay for the second with cruise credit which I was no given only 100% refund. ended up booking [protected] and 3286483. Now we get into 3286483 orginally was a 9 day cruise changed to a 6 day cruise by Celebrity. Paid 2188.99 per person for the 9 day cruise less? monies for a 6 day cruise Spoke to someone in Celebrity about up grade to retreat class they said OK and it would not cost any more. Upon review it was close to 3.925 more in cost After that time on 3/24 the sky suite was listed at 2, 699 per person using basic math I would have enough credit to cover the sky suite. Have called numerous time requested money numbers from resultion center no luck no reply. Have called additional times and response was I had receiver all the info they had and would not even speak to me. As it stands now I am not happy with Celebrity handeling of my reservations. This I will remember. I love the Celebrity Summit which can be seen by my past sailings.