20 Aug, 2021 → by ClaimboUser863746
Employee named “Sparky” at store #3614

2

Extremely rude employee. I searched inventory on the advance auto web site at it showed in stock for "in store pick-up" at the local carquest in Hollywood Maryland #3614. As soon as I entered the store this employee named "Sparky" was rude. He quoted me a different price then the in stock price from the advance web site and when i questioned he stated i had to buy online, when i requested where it stated that he continued to take to me rude and could not provide a legitimate answer other then it is what it is. Well, I drove to the advance auto store, where I am always treated with respect and they confirmed, the price on line IS the in store price. So I purchased it through advanced and requested they deliver it from carquest to advance for me to pick up tomorrow morning. As a business, I do not understand why you would employ an individual who treats customers like ___ and drives business away. Understand carquest is a subsidiary of advance auto, but I will never patronize any carquest again. If necessary, I will have your business transfer any parts to the local advance auto on Walton lane... or start shopping auto zone.
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Carquest Auto Parts you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.