As a Carnival Cruise Line guest who has sailed many times with Carnival I am deeply concerned with the seemingly deceptive business practices used by Carnival Cruise Lines. I have nowhad a minimum of 4 cruises canceled due to COVID. I believe there was a 5th in April 2021 canceled but I have lost thee paperwork. While I completely understand it is in no way Carnivals fault that there was a global pandemic. The problem I have on each canceled cruise we were given the options to carry forward our cruise with only the taxes and port fees being refunded. Each time we stayed with Carnival and were promised a $600 on board credit (OBC) as long as we re-booked within a period of time and cruised before 2023. Each time we have done exactly what Carnival instructed. We originally had a $200 OBC for our first of these cruises. We then chose the credit and to carry our funds for the cruise forward. Now after 4 canceled cruises where Carnival offered a $600 OBC (totaling $2400 plus the original $200 from the first cruise should have left $2600 in OBC's. While this may seem a lot of money we kept moving forward even though we kept losing monies on hotels and air fares that had to be canceled. Now we have rebooked two cruises again but are being told by a cruise representative that we only have $200 in on board credits and they cannot be used on these two cruises since they are not the same cruises that were canceled and we were not paying enough on these reduced price cruises to claim any additional on board credits above the $200 offered when booking these cruises. This is beyond belief. How can you not give the credits promised ($2600 total) because you cant get more than one OBC per your representative (yes we were offered $200 OBC when we scheduled this next cruise). Please consider abiding by your own offers and meet the promise you offered. Please explain why we cannot use any of this total on our next cruise - additionally please explain exactly when we can use any OBC's previously promised. My Carnival Cruise Lines VIFP number is : [protected] Gold Level Here is the cruises we were booked on: Booking Number 9GKZ73 Departure: 19 April 2020 Booking Number G75PM0 Departure: 13 Sep 2020 Booking Number G85HV5 Departure: 16 Jan 2021 Booking Number L43VG3 Departure 18 July 2021 Upcoming Cruise N16TT2 Departure 21 Aug 2021 Dale McKitrick 10346 Valor Ct Colorado Springs CO 80925 NOTE:** MY ACCOUNT WITH CARNIVAL HAS HAD ME UNDER TWO DIFFERENT NAMES: Dale McKitrick and Dale Mc Kitrick