I have booked a cruise with [protected]@O on the 29 August 2021 sailing on the 12 Sept 2021 booking Ref: CN9DWC and sent proof of my shareholding of Carnival for on board credit on the 30 August 21. However I received a email back stating that it needs to be applied for at least 3 weeks before sailing for the on broad credit? Regarding this complaint I have emailed back twice to Carnival share holder benefits and still not had any reply In less than two weeks you can allocate cabins, dinning room times, excursions, check passports and credit cards and send numerous emails to us but can not do a simple thing like allocating our on board credit We have done many cruises with Carnival over the years and stayed a loyal shareholder when shares went down drastically losing lots of money in the process of owning the Carnival shares I await your reply asap regards Colin Warne