I wanted to place an order from Cargills online since there was Milk powder and the rice that I eat available online. Also I added few more items to the cart. Few hours later I got a call from the store saying they do not have both milk powder and rice. They recommend me the fresh milk and bulk rice instead, which I said no. I understand that I could have cancel the order but I choose to went ahead and still place the order for my other products. But ideal is to just to remove the items from the inventory if they don't have the product. So it doesn't get mixed up (my point of view) But I have to mention, they helped me add few more items over the phone. I finally got my order within few hours. But there were few missing items. Also the bananas they sent me was not consumable as it was all black and not good for use. I had to make few calls around and to rectify my own issue. There are no compensation on that. They did not even bother to call that they forgot one my bags in their delivery vehicle. I gave them clear information about the four items missing. Also they said bananas are out. So I requested for the refund for that. Then the delivery guys came back again and just hand over the one item of four missing items. When I mentioned that's not correct, they said they need to take the bill with them, go back to the store, check the cameras and get back to me. Which is understandable and unexpected at the same time. Since earlier they said they they have a forgotten bag in there vehicle. On the second day, I still didn't receive a call from the store until afternoon. I had to make few calls to get my missing items completed. They did not even had the copy of my bill which they took form me the other day. I had to read them out loud. Such an irresponsible statement :( This will be the first and the last time I'm ordering through Cargills online. If anyone is ordering through this portal please think again. There are better portals available around. I don't want anyone to go through what I went through. Cheers!