On Friday March 26, 2021 at about 1:30, my husband & I had the misfortune of having lunch at the Valley View, Roanoke, VA restaurant. We both ordered the Southern Chicken Sandwich with no aioli bacon sauce & slaw on the side. When we got the order, the sandwich had a chicken tender strip on it, no pickle and the "slaw" was in a pill cup and it was actually bagged lettuce. The cheese on the sandwich was about the size of a quarter. Our server called the "manager" and I explained our disappointment and he actually just stood there looking at my plate. He said he would comp my meal, but not my husband because he had already eaten half of his. Also the beer at lunch was 2.00 Heiniken which they were out of. Overall this was a very bad experience. Our server was fine but the manager lacks consumer skills.