Since day one of my install my doorbell and doorbell camera has never worked properly. We have missed numerous visits and deliveries. I have had over 12 service calls and they never get the system to work properly. In addition, Brinks has made numerous promises to correct the issue for months. Brinks has also sent us harassing letters warning us not to stop making payments. I no longer wish to do business with Brinks. Customer service and tech support are a joke, I have spent hours on hold.