My monthly bill increased to 27.99 from 24.99 due to a $3.00 recovery fee being added without any form of notice. After a run around for several weeks I was able to cancel the account. Brinks continued to call me everyday, yes everyday and finally offered a monthly rate of 14.99 which I accepted. The first bill was $14.99 with $9.99 in fees. I was so mad I called to cancel immediately and was told that I was in a 24 month contract because I accepted the $14.99 rate. I told them that yes I accepted a $14.99 rate, not an additional $10 in fees. They refused to cancel the contract