I sent money to Senegal on June 9. Money was supposed to arrive in min and never arrived. I requested cancellation on June 10. Boss money is telling me that they need confirmation that the transfer did not go through from the paying agency in Senegal before they can cancel. Then I receive two voicemails from boss money that the money was not paid out and to tell the payee to go pick up the money. When the payee goes to pick up the money he is told that there is no money to be picked up. It has been 11 days and boss money claims they don't know when the money will be refunded.