Purchased from Best Buy on 11/18/17 SHX5AV56UC/ZZ F [protected] REGISTERED 11/26/17 No power in June 2021 Did not know of an authorized repair deale.r Called Local appliance repair Aldridge Appliance They visited me twice Ordered 2 or more parts After 6 weeks, the tech said he could not fix it. AFTER $216.00 I called Bosch and they told me of the authorized repair requirement. I called the company they gave me. I called them 2 times. I never received a return call nor a message of any kind. Really didnt want to start with them anyway since I would be paying more service calls, etc etc Prefered to pay toward another dishwasher. I have since bought another dishwasher...NOT A BOSCH. I bought the Bosch dishwasher because of word of mouth advertising from a friend.. I have another relative who has had a Bosch for 20 years!!! She will be buying another soon - current one having problems. Word of mouth advertising is REALLY good but it can be REALLY bad. I DO NOT plan on telling my relative who is in the process of buying a dishwasher - to buy Bosch. Nope