12 Mar, 2021 → by ClaimboUser39359
Hertz rental cars, rental cars in general

1

Booking.com should look at how they use rental car companies in Mexico. I rented twice in the space of a couple of weeks and had trouble with both rentals. The first rental which said full insurance coverage included, Sixt rental car said it wasn't included and thought it was scam insurance. They offered me coverage for over 500 dollars(I didn't take it). The second through Hertz was even worse, insurance offered for 800 dollars(I didn't take it) tire blew less than 20 miles from airport and they couldn't help me find a tire because I didn't buy their insurance. I had bought the online insurance offered on booking.com, didn't use it. There are companies in Mexico that offer affordable insurance with a car rental. It should not be left to the companies at the airport to charge whatever! Really left a bad taste and I probably won't use booking.com for car rentals because of these two rental experiences. Pictures of tire that should not have been on any car yet a rental car. 5 patches, sidewall patch and tube in a tubeless tire.
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Booking.com you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.