My pool was installed 7/22/21. The liner was defective and has to be replaced. Received liner 7/28 and called to inform Customer Service. The employees tell you what they think you want to hear or hang up on you. Each time I call, I have to tell them what is going on, like it is the first time I called. Received call 8/28 stating I would get email and a call by COB 8/31. Didn't happen. I am at my wits end. Unable to sleep for worrying about this. Guess my next step is an Attorney.