I have been attempting to make a large purchase through a wonderful employee who is the personal shopper at the SOHO store. For some reason, Bloomingdale's antiquated computer system installed a security lock on my card and now I am unable to complete my purchase and take advantage of the friends and family sale. What corporation in this country actually sends a verification via the post office. Have they not heard of communicating more safely via text messages or emails? Thus I am unable to use my card for at least ten days when I should receive this piece of mail. I will be away for the next month, so in reality, I won't have access to Bloomingdale's VIP status card for at least a month. I have been a respected customer for over 4o years and am now being treated like a criminal, which the malfunction is coming from their own store/computer system. This is horrendous. I am finished with the Bloomingdales credit card and will give my business to Mastercard in the future. I am extremely disappointed in the service and business ethics of this business. Shame on you Bloomingdales!!! [protected]@aol.com