Check engine light came on. Had 9:30am appointment on Monday May 24th. When we arrived we were told ALL the appoint, ent did was park it at Auto nation it would be 8-10 DAYS before they even hooked it up to see what's wrong. His supervisor did hook it up. Gave basically little info but promised to have dg in 48hrs & after back & forth agreed to pay for rental. We went back Wednesday & they had done NOTHING. picked up our Jeep this little man was screaming in my face!! No wonder you have the worst rating due to service department! We left & went straight to DeMontron & bought a second Jeep. Talked with their Service Manager-a polite non screaming man who explained what to do IF ceviche engine light came on again We will NEVER DEAL WITH AUTO NATION AGAIN. YOUR SERVICE DEPARTMENT IS LOSING YOU LOTS OF SALES. Are your masks optional? We had to get Mopar involved to even get as far as we did Keep owners I've talked to in person & on social media all same the same thing about Auto Nation being the WORST service around. I believe your one star rating reflects tis