I signed up for justask last summer, only for the trial week and then cancelled the service. Recently, I went back to your site and tried to sign up once more only to be told that I am still a member and didnt have to pay again. I asked repeatedly if I've been charged this entire time even after I cancelled and recieved an e-mail stating this?? I was then redirected to the payment page each time and was sent a message asking when I was going to complete my application andprovide my credit card #. In my reply I said I will not until I get an answer regarding if or if not I'd been charged all this time. I got the run around and no reply.