We were approved by Angies list on 4/227 to do web advertising on their site. We were promised that an Onboarding Specialist would show us how to use the site and answer any questions we had. We never got the onboarding, were never instructed on how to use the site. They were never able to make an "appointment" with us to walk us through the program. We never got emails returned either, even those where I said we were unsatisfied and wanted to cancel service. We paid for this for 4 months. After getting no response I stopped the automatic payment through the bank. Surprise, we finally got emails and a phone call after that. They were not concerned about the lack of customer service, did not ask what they could do to make it right, did not even offer to do the promised on boarding. Nope, they just threatened us with collections. Angi's wants payment for a years worth of service, when they couldn't even provide us with the tools we needed to use their product for the first 4 months.