18 Feb, 2021 → by ClaimboUser734624
Free trial charged within one day despite 14 day supposed delay

1

Feb 16 2021 Ancestry charged two subscriptions to my mastercard (one of which is pending) I was trying to open one account on free 14 day TRIAL BASIS Despite cancelling subscription on both, to start over from zero, they still charged me I called Ancestry and they claim they cannot see my credit card number Yet on my mastercard I absolutely see the two charges I asked to speak to a supervisor and they said it was impossible
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Ancestry you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.