I have stayed at ameristar casino kansas city plenty of times before trouble started happening with the staff and management. I feel like I am being discriminated and targeted on because I am asian. First of all I have never had any problems with checking out an paying my bill. Second I have never had my credit card ran until I checked out. But for some reason a male checked me in I asked if I could charge kids quest to the room. He said yes. So I did. I put my credit card down for deposit. An I usually maybe use a different card to check out with if not I know at times I get direct deposits in before I check out an I always cover my bills. For some reason that guy decided to run my card after he saw that I charged to my room my son play child care. It declined! So they stopped me from charging anything else on there. I was furious because I had never had anyone charge my card until I was ready to check out and take care of my bill!! Ever since that day I tried to talk to management about why they charged my card already when I was staying one more day?? And the manager said "I wont kick you out" I will let you stay another day...? Really? Kick me out cause me card declined? She didnt even ask me if I had another card to put on file or anything! I already knew that my card wont decline on the day I was gonna check out becausse of my direct deposit that was gonna be on there that evening!! I have never complained when I saw cockroaches 2 times in my room on separate occassions. It was gross but they acted like they didnt care at the desk when I told them! So after arguing with managmernt about my charges ant that it got paid with no problem when I checked out. I stayed there again on 01/3/2018. When I left I got an email with charges that the hotel charged me for 65.00 for they said a missing makeup mirror that was mounted to the bathroom wall.. That has a light switch? Why all a sudden almost a month latter they want to bring this up? Why havent they told me about it when I checked in? Or when I was emailing the manager back an fouth? For one... The mirror wasnt there when I checked in, there were wires there hanging out of the wall. I didnt make a big deal out of it. Second I wouldnt even know how to dissemble a mirror from the wall!! An take the risk of electrocuting myself?? I am gonna fight this charge an dispute it! I wont pay for something I did take. And the night I stayed there on jan 3rd 2018 I was put in a crappy room! There was furniture missing and everything!! That same red headed guy that ran my card was checking me in!! I feel like that I am really being discriminated against because I am asian an thinking of file charges against ameristar hotel staff and management! And I got a charge for.99 and I kept on asking manager what it was for she would never tell me what it was for!! I have her email an mine where I kept asking her an she would not tell me. They tried to charge me again last month for the same charge for my child care that was already posted on my account as paid the lady swore up an down an yelled at me said it was declined.. When I told her no it was paid already I have the proof from my bank she said well you talk to manager about it. I have been talked to in the worst manners that I have ever seen or heard of from who suppose to be nice and customer service people?? I have never felt like this before!! Management using "kick you out"? How rude is that? I was trying to explain to her what happende but she still dont understand that the day I was talking about was not the day she thought it was!! She was going on about me owing.20 cent for the noodle bar!!.20 cents? I finally had it after I got the charge today for a mirror I did not even steal!! I will take my money an play to another casino where I am vip card holder and gets treated like one not like the way im treated at ameristar!!! I will make sure I tell my friends and family and public about all this and the roaches that I took pictures of!! I didnt make a big deal about it but now I will... Thinking of getting a lawyer to file discrimination on them too. This is the worst ever!!