Stay away from AMERICAN HOME SHIELD insurance!!! they are just another money grubbing company! My name is Hubert H. I'm senior citizen living in Henderson Nevada On 06-15-2021 my A/C start blowing hot air, outside temp.between 108 to 114 F. Next day the technician from AR Complete Service, Corp. shows up, he remembered me from last year visit, That time he add 2lb. of freon R-22 And in less than five minutes he told me that I need another 2lb. of R-22. cost me $178.00 I refused pay for, American Home Shield pays only for a pound $10.00 dollars, what is like spitt in the wind! I refused, and I told him to fix the leaks first than I will pay what I own. Technician announced " I do not see any leak" and if I will not pay I should contact American Home Shield, and he left, leaving me invoice note "Customer wants to wait" Next day I contact AHS agent, told him the story, respond was that the AHS have to contact A/C people and conferm my refusal. Next three days I talk with different agents, repeating the story over and over. I request speak with manager, my request was denied, but the agents alawys ask me for feedback! I gave them 5 stars, but for American Home Shield - F!!! And guess what happend aftr six days? MY A/C START WORKING properly again, thanks no AHS! it means that no low frion was the reason!!! AHS and AR Complete is not to help you