On April 12, 2021, I contacted American Home Shield to report two separate issues. The LED light on my oven was not working and my built in microwave turntable motor was out. AHS charged my debit card for the $125 deductible and scheduled a contractor to come out. On the same day, I made a second contact with them regarding my AC unit . It was making such a loud noise (wamp wamp wamp) that my neighbors had mentioned it to me! I was charged another $125 deductible and a contractor was schedule to come out. I was assigned to M&M Air Conditioning. I called them on April 14, 2021 as instructed. They did not respond. I once again contacted AHS. They reassigned my repair to Greenway Home Services. On April 30th, Greenway Home Services sent a repair man to look at my AC unit. He stated that he was not authorized to fix my AC unit based on the "wamp wamp wamp" noise because technically it was still cooling. He said I would have to wait until it dies and then call in for a repair. I explained that I have both a heart patient and a COPD patient living in the home and the heat could be deadly if it goes out and I have to wait two weeks for a repair. He stated there was nothing he could do. So I essentially paid $125 for nothing. On May 3, 2021 Byron with C&C Appliance Repair came out to diagnose the problem with the stove and microwave. Byron stated that the oven was no longer manufactured and the part could take a while to obtain. He assured me that he would keep in touch with updates. I called Byron of C&C Appliance repair using both phone numbers I have on file with him on the following dates and he would not answer his phone, nor would he return my call: May 20th May 24 June 6 June 10 June 21 June 22 June 28 July 7 July 15 July 20 I called AHS on the following dates to request a status update and to request a new technician for the dishwasher: (Please bare in mind that I was placed on eternal hold for every call) May 20th May 24th June 6th June 10th June 21st June 22 June 28 July 7 July 8 July 20 AHS representatives from outside the US have told me the same thing every time. A.) They understand my frustration. B) A person from escalation will return my call. or C) There is no manager/supervisor to transfer me to. I have yet to get a call nor have they fixed the problem. Neither my stove, microwave, nor air conditioner have been fixed. But you can bet I paid the premiums and deductibles. AHS seems to be avoiding upholding their end of the bargain. According to Webster's Dictionary, the definition of fraud is the following: deceit, trickery; specifically : intentional perversion of truth in order to induce another to part with something of value or to surrender a legal right. I have paid all of my premiums, as well as the deductibles. AHS and their vendors have not reciprocated with the service I paid for. This reflects badly on AHS and their vendors who agree to take part in this apparent scam. The sad part, is that I would think most people like me, who subscribe to a home warranty likely do so because they cannot afford the sudden large expense of a costly repair bill. Sadly, I will be filing a second complaint regarding the current AC repair My AC did finally go out, and I have had no AC now for 6 days in 90-98 degree weather with high humidity. But that is another AHS issue. I would like the problem resolved.