23 Jul, 2021 → by ClaimboUser711220
American Express Pandemic Relief Program

2

express-b105579">American Express offered a pandemic relief program for customers. I entered a 12 month relief program that Amex stated I would not be penalized for. I just completed the program and Amex ended up decreasing my credit limit over 6000. I called and they admitted they decreased my limit because of the pandemic program even though they said I would not be penalized. They will not return limit back to original amount. I did nothing wrong except enter an Amex pandemic program for help. Why would Amex do that?
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of American Express you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.