1 Jan, 2018 → by ClaimboUser460790
extremely poor airline service
2
My daughter experienced the worst flight of her life on your airline this past week. She was flying out of Tulsa to PIE last Sunday, June 12th. Her flight was delayed due to "lack of crew to fly the plane" and she flew on SunCoast, arriving an hour late. On the way home (yesterday, June 16th) she sat on your plane (very hot, 90 degrees!!) for AN HOUR AND A HALF WAITING FOR TAKE OFF! Her flight arrived 2 hours late to Tulsa. I tried to call the airline, there was no answer "due to high call volume", and the website lied and said her flight departed at 4:00 p. m., when in fact it did not depart until almost 5 p. m., and was supposed to leave at 3:50. We will never fly Allegiant again, which is sad, since it's the only airline that offers 1 way flights. Will we be compensated in any way (at least for the 1st flight, since I paid for seating, and she had no assigned seat!!) for this horrible inconvenience? I am requesting a refund for the assigned seating on the first flight, and at least a 1/2 price refund on the 2nd flight. This poor flight service took at least 5 or 6 hours out of our vacation. Laura Golden [protected] [protected]@gmail.com