My ACN phone service was disconnected after payment and I inquired why was it disconnected payment was made. They gave me some story about it was time for my next payment so they had to disconnect. So I informed the customer service rep. that on that day I had just received a new bill and it stated that my next payment would be due on April 15, 2010. Let me bring you up to date with my payment previously made on March 18, 2010 and the disconnect happened on March 26, 2010, 8 days after payment and sameday I receive my phone bill. I ask the customer service rep. what was my balance and paid it right then of $147.47. I was told then that it would take 24-48 hours to reconnect my service and of course I questioned this, but after trying to get an understanding 7 days later April 1, 2010 my service is still not on and a whole lot of excuses are being made as to why. One being technically reason and they are trying to solve it and it may be another 4 days to resolve. Does anyone out here are at this company feel my frusation with this issue. Now I have contacted my Local News station and the BBB to see if I can get some help in the resolution of this issue.