We had Ackerman install security system financed through aqua finance who they connected us with. My husband was jumped outside our condo at 18 Dover ct. clementon nj 08021. The lawyer and judge requested the footage of that attack. It was crucial evidence. After. Numerous numerous calls to Ackerman, who told us numerous times a supervisor would get back to us. After about 30 days with no call from a supervisor, we were told the footage was no longer accessible. In liue of this, we would like Ackerman to pay for the equipment which is no longer if any use to us. They told us NO. I've contacted bbb and written a letter to ceo at Ackerman and I have gotten a response yet. It's been 8 days. Gabby at Aqua Finance told me whe has never heard of such a thing. In her dealings, all security companies pay for the equipment in a case such as this. My credit is now being affected. Ackerman dropped the ball! They should pay for the equipment Judith Pistilli Aversa. [protected]