22 Feb, 2021 → by ClaimboUser431751
Dispute of transaction policy
1
My account was hacked! Or, ace's metabank was hacked! Whichever the case, my last $80 for the month was removed from my account without authorization. I provided the necessary information in order to prove this mistake was no fault of my own, and that it was a mistake. I live far below the poverty line, and I pay rent, so every penny is critical for me! But, I am forced to wait, "10 business days", to receive the refund of my money! The problem is, my dispute began on 02/17/2021, and now, the bank reps are telling me my next update will not happen until 03/03/2021! How is that 10 business days??