I was billed for service I never received on July 1st. My kids and I were home all day. I have 2 large dogs that were in my back yard and they would not have had access to my yard without notifying my that they were here. They did not do that. However, when I called for a refund, they refused saying their tech was tracked at my house and had reported putting stuff down on my yard. Complete top off! I was offered a "complimentary" service. How is it complimentary of I've already paid?! Service canceled.