So initially my family and myself was super excited about going to Urban Airs park. This was my kids first time out of the house since the world was hit with Covid-19. We purchase tickets ahead of time to bypass the lines. We check in, which was chaotic. My kids enjoyed themselves, until it was time to grab a bite to eat. We stood in line for 35mins which no one indicated that the cafe would be closing @7pm ,Other than someone on the PA announce that they were closing the entire park @8pm. Honestly you would think if we were in the line before 7 ,that they would allow us to place our order. My kids were not able to eat. We paid for a 6-8 session, which they couldnt even find our tickets, good thing I had it on my screen. The young lady was very helpful, she was able to honor my session. User's recommendation: Place your order for food online or at least by 6:30pm.