18 Feb, 2019 → by ClaimboUser89910
Warranty is at their discretion
2
Bought a shark nv831 6 months later little plastic gear that drives soft roller broke called shark can't buy that part have to replace whole lower unit offered me 50% off and free shipping. The unit is only six months old REALLY just sell me the gear and ill fix it myself $400.00 vacuum i refuse to pay for it ill switch to a different company that actually stands behind their product.