I can't access my account - I went as far as changing my password. Also, yesterday the restaurant could not access it to verify I had a reward available. They finally took my word for it. My telephone number was changed and verified on my account a short time ago. Telephone: 941-896-**** email: edanndey@***.com Ann Dey Currently I am on the phone trying to reach someone there. Ann User's recommendation: I have to many and they, in turn, have signed up for Dine-Rewards.