9 Jun, 2021 → by ClaimboUser234673
Will not honor an offer for a free week promised

Re: A time out vacation that we earned. I can find several one-bedroom units available in Sedona at the time required. Agent offered only one week that is not our first choice week and requires us to pay almost $300 to take a larger unit that we did not select. She selected a unit where we have to pay the up charge for the two bedroom unit that I did not want. I chose studio or one-bedroom and I see several that are available. We already have to be charged a $200 security deposit for a 6/11 rental that might be rerefundable. User's recommendation: Do not begin a global network to vacation membership!
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