This happened after about a 30 minute wait for about 5 cars in line. I clarified my order three times at the call window clarifying that I wanted a plain cheeseburger, leading to my burger having ketchup, mustard mayonnaise pickles lettuce tomato, which I will not eat on a burger as I do not like condiments, realized my burger was wrong 20 minutes down the road, so I stopped at a different steak and shake to see if they could fix my order and they would not. If I wanted to get my money back or get them to fix my order I would have had to add 40 minutes onto my trip time. Instead, I paid for a meal that I did not eat while turning a hour and 10 minute drive into 2 with no dinner