24 Apr, 2021 → by ClaimboUser474252
Unreliable service, incorrect parts shipped, and experts that are not even knowledgeable

1

Purchase a snapper 58v chain saw which broke. No manual of parts as snapper refers this item to husqvarna who states it is made by jonsered. Husqvarna experts could not find a parts list and gave me a list of possible parts to order. They proved wrong. Three additional times I contacted the experts who left me on hold before hanging up on me then telling me to use a registered service center. The center listed was incorrect.incorrect. User's recommendation: Stay away from box store offing brand names.
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