TWhen a customer come to the check out. Their cart is full of grocery. Why do your checker as will you need help carrying out? I saw a customer who had a walker her husband with a cane and he was carrying her oxygen. This question was asked. How dumb do your check out have to be. Not to see this. Hy-Vee has gone down hill with customer service. User's recommendation: That they look and think before they ask.