Good afternoon, my name is Hugo Teixeira and I've flight with your company on the 11/SEP/2020 Lisbon-Luton W9 4494 (flight number). I have the boarding pass but they (UK government) are asking for a confirmation from your company saying I've been on that flight, I've been trying with the stuff I got and they saying isn't enough to apply for the Settlement on UK, don't know if you could help me with that. Really appreciate, have a nice day. Hugo Teixeira.