I put my pants in the Zips cleaners on 707 Washington BLVD. on 03/09/2021 to get cleaned and the waist taken in 2" inches. Pick-up Saturday 3/13/2021 after 5pm. I pickup my pants the 2" inch alteration was not done. Did not get any apology at all. The guy on the sewing machine said , put the pants over there, and pick them up Monday. I told him I needed a ticket, so he told one of the women to give me another ticket. Now suppose I really needed my pants for that day. Thank You. User's recommendation: Check your clothes before you get home.