First of all love love concept of my Keurig! Ive been thru four in a short span and I know they have a issue because everyone post about it!! Yes I bought another one and three months in hardly used my coffee maker just stops brewing! Yes Ive checked the magnet and dismantled it only to a certain point! Help line has me doing major surgery on it!! No get your act together... we pay for your product!! Im not a repair man! Done with this brand!! Waste of money!!!!