Update by user Mar 21, 2021 Hi, till date Lazadas has not gotten back to me eventhough I've emailed them. This has dragged many week and I got the impression that they have sweep the the case under the carpet. I'm seriously disappointed with Lazadas..... Original review posted by user Feb 19, 2021 Dear Lazada, I've fulfilled the order myself by self-delivery to the buyer however I see cancellation in my order in Lazada I even tried sending the Seller Claim form, but it doesn't recognize my Seller ID which is the same as my Item ID Kindly please advise. Regards Jacky