DOrdered a personalized moms ring March 28th for my Anniversary on April 13.Called customer service &;;;;;;amp; get told personalized items take 3-4 weeks & The supervisor didnt want to give a refund but Ive ordered a ring before that was personalized & got it in 2 weeks.Not satisfied with this company and will not order anything anymore.Ill go to the mall next time because then Ill have a ring to show off. User's recommendation: Don’t buy from this company.