February 2021 I ordered the subject item, received a internet message on Feb 12, 2021 advising me that my order #940008****67 was being prepared for shipment. On Feb 23, 2021 I received an email from Trustpilot requesting a rating. My response to them was that as of that date, I have not received my order yet, however did receive a brief message from a Taylor requesting that I email him/her at customer_inquiry@***.com with particular and they would assist me in getting some information regarding my order. Hopefully, this contact will receive some attention and I could receive the Decor for display with my many Bradford collections. Thank you very much. VR, Reuben T. Tsujimura 1940 Gray Lynn Drive Walla Walla, WA 99362-**** 509-529-**** email: goldnhawks60@***.com User's recommendation: Being computer illiterate and an "Octo" in mid-range, I don't know what I am doing navigating the website! Despite having ordered hundreds of military and vintage auto items, I was attracted to this recent creation, "America's Heroes Navy Wall Decor" in that I am a 42 year military veteran having promoted through E-7 Chief Petty Officer, CWO-4 Warrant and retired as an O-5 U.S. Navy LDO CDR. All I would like to have is a memorabilia that displays the pride and honor of having been Initiated a Genuine Chief Petty Officer and having the honor of retiring as a U.S. Navy Commander. I would just appreciate receiving what I had ordered! Thank you!! items doing on the "Cyber-box!" However, in the past I have not had any problems with Bradford-Exchange in getting situations resolved with their generous policies, but this order has turned into an anomaly!! I placed this order in mid-February.