8 Jul, 2019 → by ClaimboUser59334
It is an ongoing nightmare

1

I purchased a Hyundai from them, 2 years later someone hit the bumper while we were in the store shopping. When I turned the vehicle in to get the rear left tail left light fixed the Body Shop informed me that it had extensive damage that existed before I bought it. After doing in depth research, I found that this vehicle had been in two other accidents. I specifically asked if this vehicle had ever been in an accident the Salesman said No with a smile.This vehicle had an additional $3697.00 worth of damage hidden under a replacement rear bumper and front right end damage. They refused to do the right thing by having fixed at their expense. I would've never known had it not be hit while it was parked and later turned for repair. I have an appeal pending in Norfolk Circuit Court. Anybody buying a car from them better have it thoroughly checked out. They are very dishonest and will stiff you... Caveat Em-tor! Buyer Beware! btw stay away from purchasing GAP Insurance Coverage also. They don't honor that either. I'm also in touch with the VA Attorney General office to see if there is any pending class action lawsuits against them. Be Careful Folks!
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