when I got the phone I informed representative at the corner khakis that I got the phone that the speaker did not work it was all staticky & couldn't hear nothing plus it wasn't a San Diego CA,USA area code I live here and dont want a area code that os up north somewhere. He informed that it wasnt his problem that I would have to contact the company. I have been but been getting the run around.First I was told I had no account for over a year and half then I called back and been getting transferred here and there NEVER talking to no one I was transferred to. I don't want this company no more but I wont be able to go to another company for 180 what do I do???