Problem with booking

/ 30 reviews

14 Jul, 2021 → by ClaimboUser349860

We booked months ago a trip to the great barrier Reef thru viator with the family. Received email 2 days before dive, booking was cancelled due to insufficient funds on credit card. Problem could have been resolved easily if given the chance. Can't contact viator to fix. Hopeless. In future go directly thru provider.book dir User's recommendation: Book directly thru provider.

Travel and Vacations

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Viator - Other Reviews

》 Problem travel

》 Totally disappointed with this company. I know they have a cancellation policy but thus should only apply in normal conditions b

》 Problem with booking

》 Not satisfied with the results of what happened to me

》 Cancellation due to Covid for 12July

》 Niño Angelo Customer service unprofessional approach/demeanor

》 The consumer is 100% correct

》 Awesome trip!

》 Was never picked up for our tour, paid in advance. Very disappointed.

》 It is a question

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